LD Medical Aesthetics Terms and conditions
These are the terms and conditions as to how LD Medical Aesthetics provide services to its patients. Please ensure that you have read and fully understood these prior to booking any treatments.
Booking
A booking fee of £50 is required in order to secure your appointment.
All booking fees are fully redeemable against the total cost of your treatment.
You will be sent a text and email reminder 24-48 hours prior to your appointment. If a treatment has been booked then attached will be a medical questionnaire and a consent form. Please ensure you read them fully and complete these prior to your appointment in order to minimise any delays.
Consultation & Consent
All treatments are subject to free face to face consultation.
If you are a new patient you MUST book a consultation prior to booking any treatments.
No treatments will take place on the same day of a new consultation.
LD Medical Aesthetics reserve the right to refuse any treatment we feel may be inappropriate for patients. In this instance, alternatives may be offered.
Consultation and consent will take place for all patients and all treatments booked.
During your consultation, you will be asked specific personal and medical questions in order to formulate your medical record and treatment plan.
All patient information is private and confidential. It is imperative, for your own safety, that disclosure of all medical and medication history is given to your clinician when asked. Failure to do so may impact your safety.
The Risks and benefits of any proposed treatment plan will be discussed with you and you will be given the opportunity to ask questions.
All Medical records, including treatment photos are stored securely, and treated with the strictest confidence. You will be asked to sign consent in order to take your photographs to store on your patient record.
Unfortunately, LD Medial Aesthetics is not able to offer treatment if consent is not given to take photographs to store on your treatment record, due to this being a legal requirement by insurance.
Age Restrictions
Injectable treatments are not suitable, and will not be offered or given to those under the age of 18. We reserve the right to ask patients for proof of age.
Due to the nature of these treatments, we often discourage these in clients under the age of 21.
Skin treatments will be subject to consultation.
Personal Belongings
LD Medical Aesthetics takes no responsibility for any loss or damage to your personal belongings whilst visiting the clinic. Please ensure you only bring necessary belongings with you.
Lateness Policy
Please arrive no more than 5 minutes before your scheduled appointment time. Unfortunately if you are more than 10 minutes late for your appointment, the clinician reserves the right to reschedule this at a mutually convenient time.
Please allow plenty of time for your journey, particularly at peak times.
Cancellation Policy
48 hours notice must be given in the event that you need to cancel your appointment. The deposit is transferrable to a new appointment and cannot be refunded.
Notification by telephone is always the preferred method on 07932491721.
Alternatively, outside of hours, please email leahdiannahaesthetics@gmail.com.
Please note, If your appointment is cancelled with less than 48 hours notice you will lose your deposit and will need to pay a further deposit to secure anymore appointments.
You can reschedule your appointment and transfer your deposit ONCE; again, this must be done within 48 hours of your appointment.
No show policy
In the event of you failing to turn up for your appointment, without prior notice, this will be logged and may affect you being able to book with us in the future. Your booking fee will be non - refundable and non- transferable.
Refund Policy
LD Medical Aesthetics do not offer refunds on treatments provided. All treatment prices are final and non-negotiable.
Aftercare and Review Appointments
By booking with LD Medical Aesthetics, you agree to follow all aftercare advice given to you by the clinician.
In the rare event of an emergency or a complication, please contact your clinician immediately.
Aftercare will be included in the price of your treatment, as long as this has been adhered to in the first instance.
By booking with LD Medical Aesthetics, you agree that it is your responsibility to attend any follow up or review appointments, particularly in the rare event of a complication. These will be arranged at a mutually convenient time. Failure to attend urgent follow up or review may impact the management and outcome of any potential complications.